LAUNCHING A LEARNING & COLLABORATION SOLUTION

Year
2017
Team
5
Client
JDAI
Industry
Non-profit org
Solution
SmarterPath
Use Case
Employee Enablement

THE CHALLENGE

JDAI is a nationwide effort of local and state juvenile justice systems. Started and supported by the Annie E. Casey Foundation, JDAI has grown over the last 25 years to become the most widely replicated juvenile justice reform initiative in the US. Because their network of hundreds of jurisdictions is spread out across the country they needed a cost-effective solution that would enable both on-going training and collaboration.

THE SOLUTION

To ensure that their client jurisdictions are well-versed in the JDAI model, and that they have access to the information and support needed to sustain the implementation of these best practices over time, AECF invested in SmarterPath, the Jive-based learning management solution. In a parallel roll-out, JDAI included the release of SmarterPath with the launch of their Jive environment, “JDAI Connect.”

RESULTS

By combining the release of online training with the launch of their collaborative environment, JDAI ensured at least two compelling use cases for JDAI Connect. Additionally, once over the initial hurdle of getting users comfortable accessing and exploring the environment, the on-going availability of training, opportunities to interact and access to helpful resources will be mutually-reinforcing reasons for stakeholders to continue using JDAI Connect.

ONE SINGLE TOOL

Training opportunities are embedded in the same system used for collaboration.

EXTENSIVE LIBRARY

SmarterPath includes an extensive library of resources and training materials.

KNOWLEDGE RETENTION

In SmarterPath employees can work on the same document, save knowledge and collaborate with each other.

CUSTOMER STATEMENT

“Pokeshot understands our requirements and how our Foundation works. This helped them implement a strong product for one of our online communities, and when other staff saw its success, they also wanted to work with Pokeshot to leverage SmarterPath in their own communities and work.” – Pallav Bhonde, Business Solutions Manager

NUMBERS

220%

INCREASE IN THE NUMBER OF PATHS

available via SmarterPath.

111%

INCREASE IN THE NUMBER OF DISCUSSIONS

via SmarterPath.

87%

INCREASE IN THE NUMBER OF USERS

accessing the community.

YOUR CONTACT

Sandra Brückner

Chief Product Officer Mail: sb

Contact Me
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